When refunds are issued
Once we receive and inspect a returned saree, we let you know whether the return is approved. Approved refunds are issued to the original payment method.
Cancelled orders
If an order is cancelled before dispatch, the full amount paid is refunded to the original payment method.
How long it takes
Refunds are processed through our payment partner, Cashfree Payments. After we issue a refund, your bank or card provider usually needs a few working days to show it in your account.
Failed or incomplete payments
If money left your account but your order shows the payment as failed, the amount is normally reversed automatically by your bank. If it has not arrived within 7 working days, contact us with your order number.
Questions about this policy? Get in touch.
